FedEx Integrator Guide
PAX integrates directly with FedEx, allowing you to generate shipping labels, pull tracking numbers, and capture costs without leaving the ERP. This guide walks through how to create FedEx shipments in PAX.
Download the FedEx Integrator: Quick Start Guide
Before Creating a Shipment
Verify the shipping address on the Sales Order before entering the Create Shipment screen.
- The Create Shipment screen does not allow address changes.
- If the address needs to be updated, close out of the shipping module and edit the order under Open Sales Orders.
Billing Setup
If shipping should be billed to the customer's FedEx account:
- Select a “Cust Acct – Customer Account” shipping method.
- Ensure the Carrier Account number is entered correctly.
If the billing method and carrier account are not set correctly, charges will default to your company's account.
Note: Shipping methods and carrier account numbers can be adjusted on the Create Shipment screen. Addresses cannot.
Generating a FedEx Label
- Enter the Weight (lbs) field. This enables the Generate FedEx Label button.
- Click Generate FedEx Label to create the label.
If you do not generate a label or enter a tracking number (which would imply the label was generated outside of PAX), the system will prompt you to confirm whether you want to proceed without a FedEx label after clicking Create Shipment.
After Label Generation
Once the label is generated, PAX automatically pulls the following from FedEx:
- Tracking number
- Shipping cost
Final Check
Review the PAX-generated label carefully before finalizing the shipment. Confirm the following:
- Address formatting — especially multi-line addresses
- Billing designation — Bill Recipient vs. Bill Sender is correctly set
If you have any questions about the FedEx Integrator, please reach out to the PAX support team.