The Finance section is where admin and executive users manage receivables, payables, banking, credit cards, general ledger work, period close, and financial reports.
What this section is for
Use Finance for accounting and finance workflows that need tighter control than day-to-day operational entry. The Finance section groups customer receivables, vendor payables, bank reconciliation, credit card activity, manual journal entries, general ledger review, depreciation, close steps, and financial reporting.
Finance is a launcher from the main dashboard. Opening a Finance card or work-center menu does not change accounting by itself. Records change when a user saves a payment, enters a vendor invoice, posts a journal entry, records a credit card expense, creates a bank adjustment, reconciles a statement, posts depreciation, or closes a period.
Screen path
Dashboard > Finance
Who can see Finance
The Finance section appears for users with one or more of these roles:
| Role | Finance access |
|---|---|
admin |
Full Finance section access. |
executive |
Full Finance section access. |
Users with Sales, CSR, Manufacturing, or other operational roles do not see the Finance section unless they also have admin or executive.
Finance cards
| Card | What it opens | Use it for |
|---|---|---|
Receivables |
Receivables work center |
Review invoices, log customer payments, review AR aging, and review overdue invoices. |
Payables |
Payables work center |
Review vendor invoices, manage vendor payments, review AP aging, and review PO accruals. |
Banking |
Banking work center |
Reconcile bank statements against GL 1000 and issue customer refund checks for refundable credit balances. |
Credit Cards |
Credit Cards work center |
Record credit card expenses, record refunds or credits, pay down credit cards, import statement lines, match card activity, and reconcile credit card statements. |
GL & Close |
GL & Close work center |
Post manual journal entries, review the general ledger, view chart of accounts, maintain finance projects, maintain depreciation assets, and run close steps. |
Reports |
Financial Reports menu |
Open financial statements, ledger reports, AR/AP reports, tax and compliance reports, sales-related finance reports, and project reports. |
Choosing the right work center
| Need | Start here |
|---|---|
| Customer owes money, paid money, or has overdue invoices | Receivables Overview |
| Vendor invoice, vendor payment, check run, AP aging, or PO accrual question | Payables Overview |
| Bank statement reconciliation or customer refund check | Banking Overview |
| Corporate card expense, card payment, or statement reconciliation | Credit Cards Overview |
| Manual journal entry, ledger review, chart of accounts, project tracking, depreciation, or period close | GL & Close Overview |
| Balance sheet, income statement, trial balance, aging, tax, compliance, sales, or project report | Finance Reports Overview |
When a dedicated workflow exists, use that workflow instead of forcing results with a manual journal entry. For example, record customer payments in Receivables, record vendor payments in Payables, record credit card expenses in Credit Cards, and use bank reconciliation adjustments only when they are the correct accounting correction.
Financial Reports menu
The Reports card opens Financial Reports. Reports are grouped as follows:
| Group | Reports |
|---|---|
Financial Statements |
Balance Sheet, Income Statement |
Ledger & Accounts |
Journal Entries, General Ledger, Chart of Accounts, Trial Balance |
Receivables & Payables |
AR Aging Report, Overdue Invoices Report, Customer Statement, Daily Cash Receipts Report, AP Aging Report, AR/AP Comparison, PO Accruals |
Tax & Compliance |
Sales Tax by City, Invoice Revenue Reconciliation, 1099 Vendor Report |
Sales |
Sales Analysis Report, Invoice Report |
Projects |
Project Activity Report, Project Summary Report |
Most reports are review, copy, export, or print tools. Some entries reuse active finance screens, such as Journal Entries, where a permitted user can post a new manual journal entry. Treat those screens according to their own workflow docs.
What happens behind the scenes
Opening the Finance section does not create, post, reconcile, or close anything.
Individual Finance workflows can have important system effects:
| Workflow area | System effect |
|---|---|
| Receivables | Customer payments update invoice payment status and customer credit behavior when applicable. Receivables reports read invoice, payment, discount, return, due-date, and customer credit data. |
| Payables | Vendor invoice and vendor payment workflows affect AP records, vendor balances, payment history, check-run eligibility, and PO accrual clearing. |
| Banking | Bank reconciliation works against GL 1000, imported bank statement lines, cleared book entries, matches, adjustments, and reconciled status. Customer refund checks issue accounting entries and consume refundable customer credit. |
| Credit Cards | Credit card expenses and refunds post to CC payable activity. Card payments reduce GL 2020. Statement reconciliation matches, records, excludes, and reconciles card statement lines. |
| GL & Close | Manual journal entries post to open fiscal periods. Depreciation posting creates depreciation journal entries. Quarter close writes closing balances, seeds the next period, and locks the closed period. |
| Reports | Reports read current PAX data. Running a report normally does not change records, but shared active screens opened from the Reports menu can still perform their normal actions. |
Troubleshooting
I do not see the Finance section
Likely cause: Your assigned role does not include Finance access.
Safe fix: Ask an admin to review your user roles. Finance is available to admin and executive roles.
Contact support if: Your role includes Finance access but the Finance section is still missing after signing out and back in.
I am not sure whether to use a journal entry
Likely cause: Many finance corrections can be made through a dedicated workflow, and a journal entry may bypass useful operating history.
Safe fix: Start with the workflow that owns the record. Use Receivables for customer payments, Payables for vendor invoices and vendor payments, Credit Cards for card activity, and Banking for reconciliation adjustments.
Contact support if: The dedicated workflow cannot correct the issue safely or the required period is closed.
A Finance action is blocked
Likely cause: The record may be paid, reconciled, in a check run, linked to a closed period, or missing required setup.
Safe fix: Read the message on screen and review the record status before retrying. Do not create offsetting entries just to get around a blocked workflow.
Contact support if: The status looks correct but the action is still unavailable.