Use this workflow to restore a previously deleted inventory item to active status.
When to use this workflow
Use Reactivate Deleted Inventory Item when a part number already exists in PAX but is inactive and should be used again.
Do not create a new duplicate part number when the correct historical part can be reactivated.
Before you start
Confirm:
- The part number is known.
- The inactive part should be restored.
- The part setup should be reviewed after reactivation.
Steps
- Go to
Dashboard > Inventory > Parts. - Select
Reactivate Deleted Inventory Item. - Enter the part number.
- Select
Reactivate. - If PAX confirms reactivation, search for the part in the active Parts list.
- Expand the item and review its setup.
- Edit the item if any setup needs to be updated before use.
What happens behind the scenes
PAX finds the inventory record by part number and marks it active again.
If the part is already active, PAX tells you that it is already active. If the part number is not found, PAX tells you that the part was not found.
Reactivation does not change historical records, quantities, lot costs, or GL. It only restores the part to active status.
Troubleshooting
Part not found
Likely cause: The part number was typed differently than the existing record, or the part does not exist in PAX.
Safe fix: Confirm the exact part number and try again.
Contact support if: The part should exist but PAX cannot find it.
Part is already active
Likely cause: The part is not deleted.
Safe fix: Close the reactivation modal and search for the part in the Parts screen.
Contact support if: The part is active but does not appear in expected workflows.