Use this workflow to create a new employee record in Human Resources.
When to use this workflow
Add an employee when the person does not already have an employee record in PAX. If the person already exists, update the existing employee record instead of creating a duplicate.
Before you start
Have the employee's name, hire date, job title, department, pay type, hourly rate, and shop-floor PIN ready if those values are required by your company.
Employee ID, first name, and last name are required. The form also requires hire date.
Steps
- Open Dashboard > Human Resources > Employee Records.
- Select
+ New Employee. - Review the generated
Employee IDand change it if your company uses a different ID format. - Confirm
Hire Date. - Enter
First Name. - Enter
Last Name. - Enter
Job TitleandDepartmentif known. - Enter
Hourly Rate. - Choose
Pay Type:HourlyorSalary. - Enter
PIN (4-digit)if the employee will use the shop-floor time clock. - Select
Create Employee.
What happens behind the scenes
When the new employee form opens, PAX looks at existing employee IDs, including inactive employees, and suggests the next numeric employee ID.
Saving creates an active employee record with the entered HR fields.
PAX checks whether the employee ID already exists. PAX also prevents duplicate PIN values when the database constraint detects the same PIN on another employee.
Creating an employee does not create a PAX user login, clock the employee in, create attendance history, generate payroll, or post accounting.
Troubleshooting
Employee ID already exists
Likely cause: Another employee record already uses that employee ID.
Safe fix: Search Employee Records and contact support if the employee is inactive or missing from the active list.
Contact support if: The ID should be reused or corrected.
Employee ID, First Name, and Last Name are required
Likely cause: One of the required fields is blank.
Safe fix: Complete the required fields before saving.
Contact support if: Required fields are filled but PAX still blocks the save.
PIN is already in use
Likely cause: Another employee has that PIN.
Safe fix: Choose a different PIN.
Contact support if: You need help identifying or correcting PIN ownership.
The employee needs a system login
Likely cause: Employee records and user accounts are separate concepts in PAX.
Safe fix: Create or update the employee record here, then use the appropriate user-management process for login access.
Contact support if: The employee should be linked to a PAX user account.