How to Add Employee

Last reviewed: June 9, 2026

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On this page

Use this workflow to create a new employee record in Human Resources.

When to use this workflow

Add an employee when the person does not already have an employee record in PAX. If the person already exists, update the existing employee record instead of creating a duplicate.

Before you start

Have the employee's name, hire date, job title, department, pay type, hourly rate, and shop-floor PIN ready if those values are required by your company.

Employee ID, first name, and last name are required. The form also requires hire date.

Steps

  1. Open Dashboard > Human Resources > Employee Records.
  2. Select + New Employee.
  3. Review the generated Employee ID and change it if your company uses a different ID format.
  4. Confirm Hire Date.
  5. Enter First Name.
  6. Enter Last Name.
  7. Enter Job Title and Department if known.
  8. Enter Hourly Rate.
  9. Choose Pay Type: Hourly or Salary.
  10. Enter PIN (4-digit) if the employee will use the shop-floor time clock.
  11. Select Create Employee.

What happens behind the scenes

When the new employee form opens, PAX looks at existing employee IDs, including inactive employees, and suggests the next numeric employee ID.

Saving creates an active employee record with the entered HR fields.

PAX checks whether the employee ID already exists. PAX also prevents duplicate PIN values when the database constraint detects the same PIN on another employee.

Creating an employee does not create a PAX user login, clock the employee in, create attendance history, generate payroll, or post accounting.

Troubleshooting

Employee ID already exists

Likely cause: Another employee record already uses that employee ID.

Safe fix: Search Employee Records and contact support if the employee is inactive or missing from the active list.

Contact support if: The ID should be reused or corrected.

Employee ID, First Name, and Last Name are required

Likely cause: One of the required fields is blank.

Safe fix: Complete the required fields before saving.

Contact support if: Required fields are filled but PAX still blocks the save.

PIN is already in use

Likely cause: Another employee has that PIN.

Safe fix: Choose a different PIN.

Contact support if: You need help identifying or correcting PIN ownership.

The employee needs a system login

Likely cause: Employee records and user accounts are separate concepts in PAX.

Safe fix: Create or update the employee record here, then use the appropriate user-management process for login access.

Contact support if: The employee should be linked to a PAX user account.

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