The Work Order Detail screen shows the header, material, operation, outside-service, cost, and document actions for a single work order.
What this screen is for
Use Work Order Detail to inspect a work order, update allowed header fields, review issued materials, review labor and operation status, review outside-service costs, and print or email work order PDFs.
Do not use header status editing as a substitute for the issue or completion workflows. Material issue and WIP-to-FG completion perform inventory and accounting work that a simple status edit does not.
Screen path
Dashboard > Manufacturing > Work Orders > View Work Orders > View
Tabs
Details
The Details tab shows:
| Field | Notes |
|---|---|
Part Number |
Finished part on the work order. |
Status |
Editable in edit mode. Options are Draft, Released, In Progress, Completed, and Cancelled. |
Description |
Part description. |
Priority |
Editable in edit mode. |
Qty Ordered |
Editable in edit mode. |
Due Date |
Editable in edit mode. |
Qty Completed |
Quantity completed through completion records. |
Created |
Created date. |
Qty Scrapped |
Scrapped quantity tracked on the work order. |
Created By |
User who created the work order. |
Std Cost |
Standard work order cost. |
Act Material Cost |
Actual material cost. |
Act Labor Cost |
Hidden for manufacturing-only users. |
Act Overhead Cost |
Hidden for manufacturing-only users. |
Act Outside Service Cost |
Actual outside-service cost linked to the work order. |
Total Act Cost |
Hidden for manufacturing-only users. |
Notes |
Editable in edit mode. |
Materials
The Materials tab shows issued work order material lines:
- Line
- Part Number
- Required
- Issued
- Consumed
- Unit Cost
- Extended Cost
Operations
The Operations tab shows work order operations and labor activity:
- Sequence
- Work Center
- Standard setup, run, and total hours
- Actual hours
- Operation status
- Standard and actual labor rate details for users allowed to see labor costs
- Employee entry counts
Outside Services
The Outside Services tab shows outside-service cost sources linked to the work order:
- Percentage allocation links
- Per-unit service PO lines
- Line-level cost allocations
If no outside-service records are linked, the tab shows No outside services linked to this work order.
Detail actions
| Action | What it does |
|---|---|
Edit |
Allows status, priority, quantity ordered, due date, and notes to be changed. |
Save |
Saves edited header fields. |
Cancel |
Leaves edit mode without saving changes. |
Pick List PDF |
Opens the work order pick list PDF. Available when the work order is not Draft. |
Router PDF |
Opens the work order router PDF. Available when the work order is not Draft. |
Email PDFs |
Opens the email form to send both Pick List and Router PDFs. Available when the work order is not Draft. |
The email form accepts one or more recipient email addresses, separated by commas or semicolons, and an optional custom message.
Role-sensitive cost visibility
Manufacturing-only users do not see labor wage-sensitive fields such as actual labor cost, overhead cost, total actual cost, labor rates, or actual labor cost by operation. Admin and executive users can see those fields.
This is intentional. It lets manufacturing users operate the work order without exposing employee wage data.
What happens behind the scenes
Opening the detail screen loads the work order header, materials, operations, outside-service links, per-unit outside-service PO lines, and line-level allocations.
Saving edit-mode changes updates work order header fields only. It does not issue material, record labor, complete finished goods, or post WIP-to-FG accounting.
Printing PDFs reads work order, material, router, and tenant configuration data to generate PDF documents.
Emailing PDFs uses the configured email service, creates both work order PDFs, and sends them to the entered recipients.
Troubleshooting
PDF buttons are missing
Likely cause: The work order is still in Draft status.
Safe fix: Issue materials when the work order is ready to be released.
Contact support if: The work order is not Draft and the PDF buttons still do not appear.
Labor cost fields are missing
Likely cause: Your role hides wage-sensitive cost fields.
Safe fix: Continue using the operational fields available to you. Ask an admin or executive to review wage-sensitive cost details when needed.
Contact support if: Your role should allow cost visibility but the fields are hidden.
Saving detail edits does not move inventory
Likely cause: Detail edits only update work order header fields.
Safe fix: Use How to Issue Materials for component issue and How to Log Labor / WIP to FG for completion.
Contact support if: A workflow action was used and expected inventory or accounting results did not occur.
Email fails
Likely cause: Recipient email is missing or invalid, too many recipients were entered, or email settings are not configured.
Safe fix: Confirm the email addresses and try again.
Contact support if: Valid recipients still fail or PAX reports missing email configuration.