Use this workflow to clock in an employee from the Human Resources Attendance Dashboard.
When to use this workflow
Use admin clock-in when an admin or executive user needs to record that an employee started work. Employees with floor access may also clock themselves in from the shop-floor dashboard using their employee PIN.
Before you start
Confirm the employee exists, is active, and does not already have an active clock-in session.
Confirm the clock-in date and time before saving.
Steps
- Open Dashboard > Human Resources > Attendance Dashboard.
- Select
Clock In Employee. - Choose the employee from
Select Employee. - Confirm or adjust
Clock In Time. - Select
Clock In. - Confirm the employee now appears on Attendance Dashboard.
What happens behind the scenes
PAX converts the selected local clock-in date and time to UTC for storage.
PAX creates an attendance row for the employee with the clock-in timestamp and attendance date.
PAX prevents multiple active sessions for the same employee.
The employee remains active on Attendance Dashboard until a clock-out is recorded.
Clocking in does not generate payroll or pay. Payroll review only includes completed sessions with clock-out times.
Troubleshooting
The employee is not in the selector
Likely cause: The employee is inactive or does not have an employee record.
Safe fix: Review Employee Records before creating a new employee.
Contact support if: The employee should be active but is missing.
Clock In fails because the employee is already clocked in
Likely cause: The employee has an open attendance session.
Safe fix: Review Attendance Dashboard and clock the employee out if appropriate.
Contact support if: The active session is incorrect and needs correction.
I saved the wrong clock-in time
Likely cause: The default date and time were not adjusted.
Safe fix: Do not create a second clock-in to offset the mistake.
Contact support if: The saved attendance row needs correction.