The Customer Addresses Report lists saved customer billing and shipping addresses in a sortable report view.
What this report is for
Use Customer Addresses Report to review saved customer billing, shipping, and combined billing/shipping addresses.
Use Customer Address Lookup when you need a broader interactive search across customer and address fields.
Screen path
Dashboard > Sales > Reports > Customer Addresses Report
Controls
| Control | What it does |
|---|---|
Search addresses... |
Searches the loaded customer/address data. |
Sort by Customer Code |
Sorts by customer code. |
Sort by Customer Name |
Sorts by customer name. |
Sort by City |
Sorts by the first address city used for sorting. |
Sort by State |
Sorts by the first address state used for sorting. |
Sort by Postal Code |
Sorts by the first postal code used for sorting. |
Sort by Country |
Sorts by the first country used for sorting. |
Ascending / Descending |
Changes sort direction. |
Report columns
| Column | What it shows |
|---|---|
Code |
Customer code. |
Customer |
Customer name. |
Address |
Address badge, primary badge when applicable, and formatted address details. |
Address badges include:
BillingShippingBilling/Shipping
Address detail can include address name, address lines, city, state, attention, tax exempt number, postal code, and country.
What happens behind the scenes
PAX reads customer-address links and address records, then groups addresses by customer for display.
The report displays saved address data only. It does not validate addresses with a carrier, update customer records, change primary address flags, or create billing/shipping documents.
Troubleshooting
An address is missing
Likely cause: The address may not be linked to the customer, or the search filter excludes it.
Safe fix: Clear the search field and review the customer in Customer Detail.
Contact support if: The address appears in Customer Detail but not in the report.
The wrong address is marked Primary
Likely cause: The customer-address link has the primary flag set on the wrong address.
Safe fix: Update the address from Customer Detail.
Contact support if: The primary flag changes but the report does not refresh after reopening.
Sorting by city or state is surprising
Likely cause: Sorting uses address data tied to the grouped customer record, while a customer can have multiple addresses.
Safe fix: Use search to narrow the report when comparing specific cities or states.
Contact support if: Sorting appears inconsistent after filters are cleared.