Use this workflow to start or continue a scheduled cycle count, enter physical quantities, save progress, and submit the final count.
When to use this workflow
Use this workflow when a scheduled cycle count row should be physically counted and finalized.
Do not submit a count until the physical quantity has been verified. A submitted count is final and creates inventory adjustments for variances.
Before you start
Confirm:
- The correct count category is selected.
- The scheduled session date is correct.
- The part and lot quantities have been physically counted.
- Lot-level quantities are known for lot-tracked items.
- Notes are available for unusual variances.
Steps
- Go to
Dashboard > Inventory > Cycle Counting. - Choose the count category.
- Choose the session date chip, or use
All sessions. - Search for the part if needed.
- Select
Start Countfor a scheduled row, orContinue Countfor an in-progress row. - Review Part Number, Description, UOM, and System Quantity.
- Enter
Physical Quantity. - Review the variance amount and percentage.
- If lot details appear, review and enter the physical quantity for each lot.
- Add notes when helpful.
- Select
Save Progressif the count is not ready to finalize. - Select
Submit Countwhen the count is final.
Lot-level counts
When PAX finds valid lots for the part, the count modal shows Lot-Level Counts.
For lot-tracked items, verify each lot quantity. The top-level physical quantity is recalculated from the lot quantities, and lot-level details are used for inventory adjustments.
Save Progress vs Submit Count
| Action | Use when |
|---|---|
Save Progress |
The count should be stored but not finalized. The schedule remains available to continue. |
Submit Count |
The count is final and inventory should be adjusted for any variance. |
PAX highlights variance. A variance over 5% shows a high-variance warning and should be double-checked before submitting.
What happens behind the scenes
Starting a scheduled row creates a cycle count session and changes the schedule to In Progress.
Saving progress stores the physical quantity, notes, and lot-level details without completing the schedule.
Submitting the count stores the final physical quantity, marks the session verified, changes the schedule to Completed, and updates the last count date.
If there is a variance, PAX creates inventory adjustments. Lot-level variances adjust the individual lots. If no lot details are used, PAX can only auto-adjust when the part has exactly one inventory lot/no-lot row.
The adjustment records are inserted as Discrepancy adjustments, and inventory adjustment posting automation handles the accounting impact.
Troubleshooting
Physical quantity is required
Likely cause: Physical Quantity is blank.
Safe fix: Enter the counted quantity before submitting.
Contact support if: A valid number is entered but PAX still blocks submission.
High variance warning appears
Likely cause: The count differs from system quantity by more than 5%.
Safe fix: Double-check the physical count, selected part, selected lot quantities, and UOM before submitting.
Contact support if: The system quantity appears incorrect before the count is submitted.
Multiple lots require lot-level details
Likely cause: PAX cannot safely apply a total-only variance across multiple lots without knowing which lot changed.
Safe fix: Enter lot-level physical quantities before submitting.
Contact support if: Lot details do not appear for a lot-tracked part.