Campaign Drafts & History Overview

Last reviewed: June 9, 2026

llms-full.txt
On this page

The Campaign Drafts & History screen lists saved campaign drafts and sent campaigns.

What this screen is for

Use Campaign Drafts & History to resume unsent campaigns and review campaigns that have already been sent.

Screen path

Dashboard > CRM > Campaigns > Campaign Drafts & History

The screen title is Campaign List.

Tabs and columns

Tab What it shows
Drafts Campaigns with Draft status.
Past Campaigns Campaigns with Sent status.

The list columns are:

Column Meaning
Campaign Name Internal campaign name.
Recipients Recipient count. Draft counts can come from filters or saved manual selections.
Created/Sent Created date for drafts or sent date for sent campaigns.
Actions Edit for drafts or View for sent campaigns.

Main actions

  • Edit: Opens the draft in Campaign Builder.
  • View: Opens Campaign Analytics for a sent campaign.

Campaign analytics

Campaign Analytics shows campaign name, status, subject, From Email, sent date, recipient count, sample recipients, and recipient details.

For sent campaigns, the screen includes Open Resend Dashboard for detailed deliverability, engagement, and opt-out information in Resend.

If there are more than 10 recipients, use Show All to load the full recipient list. Use Show Sample to return to the shorter list.

What happens behind the scenes

The Drafts tab reads campaigns with Draft status and calculates recipient count from saved manual selections or current filters.

The Past Campaigns tab reads campaigns with Sent status and counts saved campaign recipient records.

Opening Campaign Analytics reads the saved campaign and recipient history. It does not resend the campaign.

Draft campaigns can be edited. Sent campaigns are reviewed from history instead of edited for resend.

Troubleshooting

A draft recipient count changed

Likely cause: The draft uses filters and matching customer or prospect data changed, or a manual selection was saved.

Safe fix: Edit the draft, count recipients again, and save a manual selection if the recipient list must stay fixed before sending.

Contact support if: The count changes unexpectedly after a manual selection is saved.

A sent campaign cannot be edited

Likely cause: Sent campaigns are historical records.

Safe fix: Create a new campaign if another send is needed.

Contact support if: A sent campaign needs investigation or correction.

Show All recipients fails

Likely cause: The recipient list could not be loaded.

Safe fix: Close and reopen Campaign Analytics.

Contact support if: The campaign recipient history remains unavailable.

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