Use this workflow to soft-delete an active inventory item so it no longer appears in active inventory lists and normal selection dropdowns.
When to use this workflow
Use Delete only when the part should no longer be used as an active inventory item.
Do not delete a part to fix quantity, lot cost, or transaction history. Use the appropriate correction workflow instead.
Before you start
Confirm:
- The part is no longer active for normal business use.
- Open orders, purchasing activity, manufacturing activity, and reporting impact have been reviewed.
- You are not deleting the part to bypass a correction that should be made through another workflow.
Steps
- Go to
Dashboard > Inventory > Parts. - Search for the part.
- Expand the part row.
- Select
Edit. - Select
Delete. - Review the
Delete Inventory Itemconfirmation. - Type
DELETEin the confirmation field. - Select
Confirm Delete.
What happens behind the scenes
PAX soft-deletes the inventory item by marking it inactive.
The part is hidden from active inventory lists, normal dropdowns, and active reports. Historical references remain intact on records such as purchase orders, sales orders, BOMs, work orders, shipments, invoices, and inventory history.
Deleting an item does not remove historical records, change lot quantities, clear costs, or post a journal entry.
Troubleshooting
The Confirm Delete button is disabled
Likely cause: The confirmation text does not exactly match DELETE.
Safe fix: Type DELETE in uppercase and try again.
Contact support if: The confirmation is correct but the delete still fails.
A deleted part is needed again
Likely cause: The part was soft-deleted but the historical record still exists.
Safe fix: Use the reactivation workflow instead of creating a duplicate part number.
Contact support if: Reactivation fails for a part that should exist.