Use this workflow to create a new active vendor record.
When to use this workflow
Use this workflow before creating Purchase Orders, vendor invoices, or vendor payments for a vendor that does not already exist in PAX.
Before you start
Confirm:
- Vendor code naming convention.
- Vendor legal or operating name.
- Main address.
- Payment terms.
- Currency.
- Default GL account if non-inventory purchasing should default to a specific account.
- Whether the vendor is paid by credit card.
- Whether the vendor is 1099 reportable.
- Our account number with the vendor, if applicable.
Steps
- Go to
Dashboard > Purchasing > Vendors. - Select
Add New Vendor. - Enter
Vendor Code. - Enter
Vendor Name. - Enter email, phone, account number, and website if available.
- Enter the main address.
- Enter Pay To address details if payments should use a different address.
- Select currency, payment terms, default GL account, shipping method, and FOB when applicable.
- Select
Accept Credit Card Paymentsif this vendor is paid by credit card through PAX payment workflows. - Select
1099 Vendorwhen the vendor should be marked reportable. - Enter notes if needed.
- Select
Create Vendor.
Required fields
The Add New Vendor form requires:
| Field | Notes |
|---|---|
Vendor Code |
Unique vendor identifier. |
Vendor Name |
Vendor company name. |
Address Line 1 |
Main street address. |
City |
Main address city. |
The form defaults country to USA and currency to USD.
Setup fields that affect later workflows
| Field | How PAX uses it later |
|---|---|
Currency |
Defaults onto new Purchase Orders. |
Payment Terms |
Defaults onto new Purchase Orders and payables workflows. |
Default GL Account |
Can default non-inventory PO lines. |
Shipping Method |
Defaults onto new Purchase Orders as Ship Via. |
FOB |
Defaults onto new Purchase Orders. |
Accept Credit Card Payments |
Marks the vendor for credit-card-oriented payment behavior in vendor payment workflows. |
1099 Vendor |
Marks the vendor for 1099 reporting. |
Account Number |
Stores how the vendor identifies the company in the vendor's system. |
What happens behind the scenes
PAX creates a vendor record with is_active set to true.
Phone and fax values are normalized by the server when saved.
Creating a vendor does not create a Purchase Order, vendor invoice, vendor payment, vendor credit, or accounting entry.
Troubleshooting
Vendor Code is required
Likely cause: Vendor Code is blank.
Safe fix: Enter the approved vendor code and try again.
Contact support if: The code is entered but PAX still blocks creation.
Vendor Name is required
Likely cause: Vendor Name is blank.
Safe fix: Enter the vendor company name.
Contact support if: The vendor name is entered but PAX still blocks creation.
Address Line 1 or City is required
Likely cause: The main address is missing required address information.
Safe fix: Enter the main address line and city.
Contact support if: The vendor has an unusual address format that cannot be saved.
Failed to create vendor
Likely cause: A server validation or database rule blocked the save.
Safe fix: Check for duplicate vendor code, invalid account selection, or missing required data.
Contact support if: The data appears valid but the vendor cannot be created.