Use this workflow to download the supporting rows behind a Paxy data-report answer.
When to use this workflow
Use CSV when you need to audit, filter, sort, or share the supporting rows behind a Paxy answer.
Use CSV for detail review. Use How to Export Paxy PDF when you want a concise findings report instead.
Before you start
You need:
adminorexecutiveaccess.- A completed Paxy data-report answer.
- Permission to handle the exported business data according to company policy.
The CSV button appears on data-report answers. It is disabled when there are no rows and no export token available.
Screen path
Dashboard > Paxy launcher > Ask a data question > CSV
Steps
- Open Paxy.
- Ask a focused data-report question.
- Wait for the answer.
- Review the answer, findings, notes, and row count.
- Select
CSV. - Wait while the button says
Preparing.... - Save or open the downloaded CSV file.
- Review the report basis and supporting rows before using the data.
What the CSV contains
The CSV starts with report-basis information when available:
- Source tables.
- Source fields.
- Calculation notes.
Then it includes the result columns and supporting rows.
The exported filename is generated as paxy-report-YYYY-MM-DD.csv.
What happens behind the scenes
Paxy CSV export does not ask the AI model to reinterpret the question.
When an export token is available, PAX verifies that the token is valid for the current user and tenant, checks that it has not expired, reruns the validated read-only report query, applies the CSV export row limit, filters model-private result columns, and generates the CSV.
Current CSV export limits include:
| Limit | Value |
|---|---|
| Export row cap | 25,000 rows |
| Column cap | 50 columns |
| Export token lifetime | 2 hours |
If no export token is used, PAX generates the CSV from the result rows already included in the answer.
Troubleshooting
CSV is disabled
Likely cause: The answer is not a data report, or there are no rows/export token available for download.
Safe fix: Ask a data-report question that returns rows.
Contact support if: A data-report answer has rows but CSV remains disabled.
Could not download CSV
Likely cause: The export request failed, the export token expired, or the session no longer matches the token user/tenant.
Safe fix: Ask the question again and download a fresh CSV.
Contact support if: Fresh CSV downloads fail repeatedly.
The CSV is capped
Likely cause: PAX limits CSV exports to keep reports responsive.
Safe fix: Ask a narrower question with a date range, customer, vendor, part, or status filter.
Contact support if: A required export cannot be narrowed enough.