Data Exports Overview

Last reviewed: June 9, 2026

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On this page

Data Exports lets admin and executive users export allowed tenant database tables to CSV and download recent export files.

What this screen is for

Use Data Exports when an admin or executive needs a CSV export of an allowed table for analysis, review, migration support, or controlled troubleshooting.

Only admin and executive users see this setting in System Settings.

Screen path

Dashboard > System Settings > Operations > Data Exports

Key areas

Area What it shows
Select Table Dropdown of exportable database tables.
Email checkbox Optional notification when the export is ready.
Export as CSV Starts the export.
Recent Exports Lists generated CSV files with file name, table, created time, size, and Download.
Refresh Reloads the recent export list.

The recent export list also refreshes automatically while the screen is open.

Main actions

  • Select a table.
  • Optionally check Check here to receive an email once it's ready.
  • Select Export as CSV.
  • Download a generated CSV from Recent Exports.
  • Refresh the export list.

What happens behind the scenes

PAX asks the server for exportable public base tables. Sensitive session and user tables are blocked from export.

When an export starts, PAX verifies that the selected table is allowed, then generates the CSV asynchronously. The screen tells the user to check back in a few minutes.

CSV values are formatted for export. Dates are written in ISO format, booleans become true or false, null values become blanks, and object values are JSON stringified.

If email notification is selected, PAX attempts to send an export-ready email to the current user's email address using Email Configuration. If email notification fails, the export itself can still complete.

Generated files are available in Recent Exports and are automatically deleted after 24 hours.

Troubleshooting

Please select a table to export

Likely cause: Export as CSV was attempted without selecting a table.

Safe fix: Choose a table from Select Table, then export again.

Contact support if: The table dropdown does not load.

The export is not in Recent Exports yet

Likely cause: Exports run asynchronously and may take a few minutes.

Safe fix: Wait, then select Refresh.

Contact support if: The export never appears or an error message is shown.

Download fails

Likely cause: The file may have expired, been deleted, or failed validation.

Safe fix: Recreate the export and download the new file within 24 hours.

Contact support if: New export files cannot be downloaded.

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